The Operations Department is one of the main NCDR departments, which is concerned with all demining and clearance of mines and other ERW in Jordan, starting from accreditation of all organizations intend to work in Jordan (including demining equipment, personnel and procedures), supervision of all running clearance projects, maintaining MFs records and updating the hazardous area database in addition to conducting quality management.

The Operations Department is responsible for establishing and updating of the National Technical Standards and Guidelines (NTSG), which is equivalent to the NMAS &IMAS, establishing the Standard Operation Procedure (SOP) and Work Plan for NCDR working teams, and accreditation of organizations SOPs.

The Operations Department also provides NCDR with operations trainers, liaison officers, technical advisors and coordinates with Jordan Military Forces, mine action partners, international institutions and other stakeholders.